“It’s up to you. You can do whatever what you want.”
No sh*t, Sherlock. OF COURSE, I can do whatever I want.
What I was looking for were your opinions, advice, ideas and feedback… or I wouldn’t have bothered asking.
When someone (particularly a client) asks for your input, they are looking for your personal thoughts, guidance and experience.
Why do you think they should (or shouldn’t) do something a certain way? What will they gain? What are the ramifications of going another route? What might be the hidden costs, issues or benefits?
Step up. You’re the expert. They’re looking for you to lead them, to help them.
“It’s up to you” is a lazy cop-out.
It’s easy to sit back and wait to be told what to do. But those aren’t the people who create value, turn clients into raving fans — and make the big bucks.
Can you think of an example where you stepped up for a client when it would have been easier to just let them wander in circles by themselves?