The Difference Between Project Work and Providing Support

Here’s one way to understand the difference between project work and providing support:

A one-time project is like a one-night stand. You are strangers and don’t know each other at all. You do it once and never see that person again.

Occasional project work with a repeat customer is like a booty call or friends-with-benefits. You might get in bed together once awhile, but you’re there for one thing with no other strings attached. There’s only a very superficial level of familiarity.

Providing administrative support is about being in a relationship with a client. You’re both there for the big picture and know that initimate knowledge and understanding of each other can only be shared, grown and deepened in an ongoing, committed relationship.

One Response

  1. Pat says:

    spot on! love the metaphor!

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