Archive for the ‘Personal Musings’ Category

Reaching for the Heights

AHMAHGAHHHH, this is so cute!

Also, I can’t help but think how perfectly this resembles building our businesses:

We start at the bottom, often knowing little or nothing about business, looking up at what seems like an insurmountable height, and s-s-s-t-r-e-t-c-h-h-h-h ourselves to reach upward, outside of comfort zones, attaining new knowledge, growth and confidence at every next stage, one foot after the other.

It’s why I always say: slow and steady, with everything in its due time and course, wins the race.

When you are impatient, try to cut corners and take shortcuts, you miss out on vital, necessary foundational learning and understanding that is going to help you succeed in rising to the next level.

Stay the course. You can do it!

There Is No Place in this World for Hatemongering Racist Terrorists

Photo by Chip Somodevilla/Getty Images

What is happening in our country right now is something we cannot sit idly by and watch happen. Those who are silent are complicit. I want everyone to know where I stand on this issue.

Nazis and the virulent hate and racism they spread are not welcome in our country (or in my group).

There is no place for you here, and regardless of the dimwit and his equally nitwitted, racist cohorts we have in office right now, we will stand united against you.

Our predecessors did not give their lives fighting Hitler and white racism for this to be tolerated in any way, shape or form now.

Please take a moment to read this article over on Lifehacker from Lauren O’Neal of Activism for Non-Activists. If you want to take action and be part of the solution, but are at a loss as to what to do, it has some very good ideas:

Six Things You Can Do in the Wake of the White Supremacist Attacks in Charlottesville

ADDENDUM 8/16:

It’s been very heartening to hear from people who feel the same since I posted this originally on my Facebook business page.

It’s hard to know what to do in these situations. We catch SO much flak from people if we get the least bit “political” or controversial or take a stand on important matters. (Although, to be clear, I don’t consider this political whatsoever. This is about fundamental right and wrong and I will ALWAYS stand and speak for what is good and right and loving in this world.)

People at large want to keep you vanilla. And they can be vicious in their attacks against you when you say something that is contrary to what they believe. It takes a lot of strength to go against that and do and say and stand for what you believe anyway in the face of that. I’m also dealing with a sick and aging parent that zaps all my energy these days. There’s not much left to help brace me against the vicious hyenas I often have to deal with. But this is too important. I can’t in good conscience NOT say anything.

It’s time for all of us to take a stand and declare what side of history we’re on and to SPEAK AGAINST and CONDEMN the despicable, ugly actions and hatred being perpetrated by white supremacists. We cannot let history repeat itself or allow this country to go backwards.

This is OUR country, all of us of every color and creed. We cannot allow racist hatemongers to destroy it.

#RESIST

Something for Nothing

This kind of thing makes me cringe…

I popped into LinkedIn today and immediately came across a colleague’s post where she was sharing some client praise. Her client wrote:

“I’ve had 10 times more response from your social media design than I have from the one a graphic designer did for me and charged me 3 x the price.”

From the apparent value this client got, this colleague should have charged 3 x what she did. šŸ˜‰

This is what I mean about people using our industry as cheap substitutes.

It’s so insulting for clients to rave about how little they paid, particularly when they know good and well what properly professional fees cost.

What this client said was the equivalent of shouting to everyone:

Hey, everybody, we’ve got a sucker over here! She practically gave away something that’s making me money and growing my business that I would have paid anyone else 3 times more for.

I have no doubt this colleague will eventually realize the value of her talents and start charging a more commensurate rate for the value that clients receive from her work… particularly if she keeps hearing “praise” like this.

With devaluing clients like that, who needs to earn a living from their work? šŸ˜‰

Wishing You a Peaceful, Reflective Memorial Day

I wish we didn’t have wars where our men and women lose their lives so needlessly, that we didn’t have people in high places playing cavalier games with those lives.

I can only imagine the anguish their friends and loved ones go through who have lost someone in this way.

I imagine this is a very sad and somber day for many when they are reminded of their loss.

But maybe also a day where they share their pride and celebrate those lives.

My heart goes out to the families, and I honor the service and courage of our military men and women and the sacrifices they (and their families) made and continue to make in service to our country.

Much love to you all.

ā¤ļø

I Am Replaceable

 

I was watching a video one recent morning and it reminded me of something that I wanted to share with you:

I am replaceable… and that’s a good thing.

What I mean is this:

I am not indispensable because I keep my clients dependent on me.

I’m indispensable because I empower them to run their own businesses without me if, when and where they need to or should they ever choose to.

Any of them could walk away from me tomorrow and be okay and not lost as to what or where anything is.

If I got sick or anything happened to me (god forbid), they are all in great shape to be able to take over and run with things themselves.

I don’t withhold their own information from them (e.g., think web designers who withhold passwords or sign up for client domains and hosting in their own names instead of the client’s).

I don’t make them have to go through me to get access to their own documents, administration and services.

I specifically use certain tools and work with clients in ways that they always have access to everything they need.

They stay with me by choice, not because they’re stuck and it would be too much trouble to extricate themselves.

They stay because I make their business (and life) better. I ease their burdens. They have less stress and more free time.

Because I’m good at what I do and always do what I say I will, theyĀ trust me implicitly.

Those are the best reasons for clients to stick with you.

Keep On Keeping On (Video)

 

Several weeks ago I got to participate in a collaborative music video produced by a super talented couple I befriended when they used to play at a favorite restaurant in my area.

They’re in Texas now, kicking ass and making their musical career dreams come true!Ā I love watching their journey, and this video is just all kinds of amazing.

It’s a shining, gorgeous example of what America’s REAL values are and how each of us, in our own unique and humble way, plays a part in standing for truth, love and kindness for all!

I absolutely ADORE what they’ve created! What will YOU keep on doing?

(Please share far and wide!)

Reminder to Clients: People Are Not Vending Machines

Reminder to Clients: People Are Not Vending Machines

People need human kindness and appreciation. Remember their dates. Don’t grunt requests at them, as if they aren’t worthy of the extra two seconds of time it takes to speak to them in complete sentences. Say “please” and “thank you.” Human beings are not vending machines.

These thoughts arose from a situation in my personal life, but it’s a good reminder for clients as well.

If you find yourself with a client who exhibits any of these disrespectful behaviors, it’s an indication that they may not understand their role in the relationship (namely, that of client, not employer).

Make sure you don’t leave them any room for misunderstanding that. It’s too important to your success in working together and your own personal happiness in your business.

You set the tone for that by marketing yourself as a strategic support partner and administrative expert, not their assistant.

Happy 20th Anniversary to Me!

Celebrating 20 years in business!

I just realized that this month marks my 20th year in business. Wow!

1997 was the year I officially took out a business license toĀ formalize the work Iā€™d been doing on the side for many years.

My husband had passed away a couple years earlier, leaving me aĀ young widow to raise our daughter alone.

Untimely deaths like that make you acutely aware of how short lifeĀ is, and I knew I didnā€™t want to spend the rest of mine punchingĀ someone elseā€™s clock.

I wanted to earn an honest living using my skills and talents doingĀ good and helping others in their businesses, but I also wanted toĀ have more control over my own life, to be more self-directed.Ā Thatā€™s when I set my path toward business ownership.

Iā€™ve always believed that while work can be a great source ofĀ pride, fulfillment and purpose, it shouldnā€™t require you toĀ compromise your priorities or sacrifice whatā€™s most important inĀ life.

My motto is that your business should support and enrich your life,Ā not suck the life from you.

I engineered my business around this standard by being selectiveĀ about clients so I can be happy and appreciated in my work andĀ setting the policies and systems that give me more breathing roomĀ and the freedom and flexibility to enjoy life while taking greatĀ care of my clients.

Since 2004, itā€™s also been my privilege to be a mentor-at-large toĀ the industry, helping others start their own administrative supportĀ businesses and shape those businesses in ways that give them moreĀ time for life and joy and happiness in their work.

My daughter has now entered her 30s (what?!), around the same age that I started my business. I love that sheĀ got to grow up watching ā€” and helping ā€” me build the business andĀ seeing entrepreneurial spirit in action. Iā€™m so proud to see theĀ values of passion, hard work and living life on your own termsĀ instilled in her at a young age.

Happy business birthday to me! Here’s to another 20!

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