Archive for the ‘Blogging’ Category

Dear Danielle: Where Do I Get Stock Images for My Blog Posts?

Dear Danielle: Where Do I Get Stock Images for My Blog Posts?

Dear Danielle:

Quick question, what place do you recommend to get images for my blog posts? That is, paid and free if you have recommendations for both. —SW

Oh, man, there are a ZILLION stock image vendors to choose from (free and paid). You can spend an equal number of hours trying to look at them all, too, lol.

There isn’t any one in particular I recommend. When it comes to choosing stock images, so much of it is subjective and based on personal preference.

I personally tend to get a lot from iStockPhoto.com because I’ve been using them for years and I prefer not to spend tons of time trying to hunt down the “perfect” image. They definitely aren’t free, though. That said, they are one of the lesser expensive of the professional grade stock image sites.

If you go to my Pinterest page and go to the board Biz: Design — Stock Images, you’ll find a bunch of stock image resources I’ve pinned, many of which are free.

PS: Be sure and check out all my other Biz Boards on Pinterest, too, which are chock-full of useful business information, tool and resources for Administrative Consultants.

Dear Danielle: Should I Delegate My Blog Commenting?

Dear Danielle:

The good news is I’m starting to get more readers and comments on my blog. The bad news is, it’s taking more and more of my time to respond. Is replying to blog comments something I should delegate or something I should handle myself?Deidra Miller, Magic Wing Administration

Personally, I think it’s something you should handle yourself.

I know there are “experts” out there who say you should respond to every comment and to delegate if you need to so that you can. Hey, it’s their blog. That’s up to them.

To me, though, if a blog has an actual person behind it and it’s intended to connect with people, even if it’s still for business, then that blog author’s interests as well as those of his or her readers’ will be better served if the responses to comments are made by the blog author. You can’t delegate personality, authenticity or your unique charm and perspective.

And the thing is, if you have people who support you in other areas of your business, that should be freeing up your time so that you have more of it to respond personally on your own blog.

Some things aren’t meant to be systemized or automated or delegated.

My philosohpy is to just be a person. Not a robot. Not a faceless, nameless corporate machine.

Plus, not all comments require a response. Sometimes they do, sometimes they don’t.

When people respond to literally every comment, it becomes a bit of a cartoon, the back-and-forth one where they’re going, “Thank you.” “No, thank you.” “No, thank YOU.” “NO, thank YOU!” And on and on ad nauseum, lol.

I don’t do anything because I’m supposed to. I do it because it feels natural and makes sense.

When I comment on someone else’s blog, I don’t necessarily expect a reply unless, for example, I’ve asked a specific question. A lot of times comments are just statements.

Not every comment requires a direct response. I think most smart people get that. And sometimes all a comment requires is a little smiley face of acknowledgement.

But, of course, if they’ve asked a question or you can clearly see there’s more to say or that they want acknowledgement, then you definitely want to reply.

That said, don’t feel you have to respond instantly. While some replies you can whip up on the fly, others require a bit more thought and mental bandwidth. Save those for when you have more “space.”

Of course, it can be easy to forget to respond so what I do is put the emailed comment notification in my daily online tickler folders so that I have a reminder.

My thinking is, don’t stress over being fomulaic in your approach. Just be a person. Reply and add to the conversation when and where it makes sense and you’ll be seen as a real person with something to say who offers genuine—not artificial, canned or forced—interaction and conversation.

5 Simple Steps to an Effective Author’s Bio

Ever wonder how to write up a little bio for your “about the author” box? It’s really easy. Here are my 5 simple steps:

1. State who you are and how you help clients. In one sentence, make it clear what you do (your business category), who you do it for (target market) and ultimately what problem you solve for them (e.g., what does the result of your work ultimately provide for clients?).

2. Focus on them, not you. No one cares about your background, what all your professional designations or affiliations are, how many years experience you have, blah blah blah. They care about how you can help them, what you can do for them. This is the WIIFM (“what’s in it for me?”) factor and you always want to write from that perspective.

3. Use “you” and “your,” not “me, me, me.” What I mean is that you want to write using the 2nd person point of view (“you,” “your”). This draws the reader into your message by making it personal.

4. Include a call to action at the end. A “call to action” is a sentence that tells the reader exactly what to do next. This is part of the proverbial marketing funnel that leads readers to your website and onto your mailing list. Example: “For more free strategies for success, subscribe to my Biz Tips ezine at….”

5. Keep it short and sweet, about 3-5 sentences. No one wants to read your life story, and your call-to-action will get lost in the details if you make the reader work too hard to get to the point (i.e., WIIFM?).

Is this post helpful to you? Please let me know in the comments!

Dear Danielle: How Do I Get Over Blogging Writer’s Block

Dear Danielle:

There are so many things to consider in starting or re-starting a business, as I’m sure you know. At this point, there are so many different marketing avenues to promote our business and the industry as a whole.  Let me tell you, I am so excited about this up and coming ‘virtual’ profession.

One of the areas I was going to start off with again is a blog. And you are correct – sometimes it’s difficult to come up with ideas or topics to talk about. Frankly, sometimes I even think before I start to write ‘What could I possibly have to say that may make a difference in someone’s life?’ or ‘Do I really have anything to offer to benefit the VA industry – individually and as a whole?’

Do you have any suggestions on how to overcome this writer’s block or how to research what topics would be interesting to my peers and potential customers?

Oh, you know I do. 😉

My first bit of clarity for you is to stop thinking you need to write for your peers and the industry. You are wasting your business building time and energy.

I can’t tell you how many people I see and mentor who complain about not having clients and needing to get more clients–and then waste all their time and energy talking to and blogging for each other instead of their would-be clients!

You may have heard the phrase “wasted real estate” when experts talk about how business owners waste valuable website space with content that has nothing to do with anything when it comes to attracting clients and being of interest to them.

In the same way, you don’t need to be writing for your peers or for the industry. They are not your clients. If that’s what you’re doing, you’re wasting one of your most valuable pieces of marketing and networking “real estate.” If you are starting your business or trying to grow it and attract more clients and be of service to them, write your blog for them.

And my second bit of advice for getting over writer’s block is to get a target market.

(For those who don’t know, a target market is a specific field, industry or profession you focus your business support on.)

Of course you will be at a loss as to what to write about when you don’t know who you are talking to. When you try to write for anyone and everyone, you end up being interesting to no one.

This is yet another way having a target market helps you:  it gives you clarity, focus and direction. When you know who you are talking to, it’s easier to know or figure out what is going to be of value, use and interest to them. And this is what will help make your content far more interesting, useful and compelling.

A few other little blogging tips:

  • Make sure you have several ways for your target market to subscribe to your blog. First and foremost, use a service like Aweber which will help you build your list and automate the distribution of new post notifications to these subscribers. Make the subscription form your most prominent feature in your upper right sidebar (“above the fold”).
  • There will be people who prefer to subscribe by RSS or with things like Networked Blogs. Give them those options as well. However, if you are interested in building your list, you may want to feature those options less prominently.
  • Give your blog a title and/or tag line so that your target market knows instantly that your blog is especially for them.
  • Survey your subscribers periodically. Pick their brains. Ask them questions. Your blog isn’t just a way to connect with clients. It can also be an excellent research tool for getting to know them better and find out more about what their challenges and common goals and interests are in business–which is going to help you in your business and offerings to them as well as knowing what to write about for them.

Are You Dripping with Friends?

The term “drip marketing” comes from the direct mail industry.

Studies indicate it takes at least 7 to 10 points of contact before a prospect even remembers a business, much less buys from it.

So, the idea is to mail a series of printed promotional pieces (drip) to current and potential customers, and thereby keep the company in front of their eyeballs long enough to establish brand awareness and develop them into leads.

That sure doesn’t sound very warm and fuzzy, though, does it? In fact, it sounds pretty impersonal and a little too cold and calculating.

People want to be cared about.

They want to connect with other human beings, not be a cog in someone’s marketing machinations.

That said, you’re still a business. You have to somehow find a way to get in front of your would-be clients or customers. Marketing is a necessary evil.

But guess what? It doesn’t have to be evil. Let me tell you how you can create authentic drip campaigns driven by heart (you might even be doing one of these already):

  1. First, shift your perception. Instead of “marketing,” look at these efforts simply as a way to make new friends (prospective clients/customers), help those you are already friends with (past and current clients/customers) and continue to nurture and solidify those relationships. People do business with and refer those they get to know, like and trust. So what you’re really doing in all your reaching-out efforts is simply allowing people to get to know the real you and leaving a door open for them to enter a little further.
  2. One way you can do this is to publish an ezine for your target market. An ezine (electronic newsletter) is a form of drip marketing because it allows you to keep a line of conversation going with your audience on a regular basis. It’s a heck of lot cheaper and easier to publish than a print newsletter, and there’s a much greater return for the effort. The keys to a successful ezine are:

    a) make it about your target market (what do they want to read about? What are their challenges and obstacles? What advice, tips and solutions will be of value and interest to them? How can you make it fun?), and
    b) publish regularly—weekly, every other week or at least once a month. You know you’re doing something right when readers email you when an issue is missing or late!

  3. Publish a blog. Like an ezine, frequency is key. It doesn’t have to be on the same kind of schedule as an ezine, but you should post regularly to maintain a momentum of interest. Posting twice a year just isn’t going to cut it. If you do blog, you can be more personal and less formal, the content less structured. It’s another avenue for allowing prospective clients/customers to connect with you as a person, which makes you much more relatable and approachable.
  4. Offer a free e-course via a series of autoresponders. Say you have some sort of how-to guide that you’ve been offering as a single download. Divide each step/section/bullet into separate messages to be sent out one at a time each week. If you have 10 messages, that’s 10 weeks you can be helping those on your list and keeping in touch with them. Encourage questions and feedback, which will help you better understand their needs and challenges and develop further useful content and information for them.
  5. Continue to consistently keep in touch with your list subscribers. Send out a message whenever you come across news and information you think will be helpful to your target market. Send a message linking to an article you think is of interest to them. Tell them about happenings or products you recommend. Let them know whenever you have a special event or offering for them. Periodically spotlight one of your skills or services they might not be aware of and how it might help them in their business. Make a list of all the reasons you could contact those on your list. The possibilities are endless. Continue to add to it as you come up with ideas. There’s nothing wrong with letting folks know what you do and what you have to offer them. Just try to strike a balance. Remember that the point is to be helpful, not spam them with constant marketing and self-interested promotion. The simple act of being a helpful, knowledgeable resource for them promotes you in all the best ways possible.

All of this is about creating rapport and trust. When you show people who you are and what you are passionate about, you instill rapport. When you demonstrate that you understand their business problems, needs and interests, you demonstrate your competence and authority and show that they can trust you. Nothing evil about that! It’s simple consideration. Commit to more of that.

RESOURCE: Aweber is the most versatile autoresponder service out there in my book. Not only can you use it to deliver your ezine, it can be used for all kinds of other purposes including capturing subscribers, managing unlimited lists, communicating with those lists (separately or together) via sequential and scheduled broadcasts, setting up automated message campaigns, distributing blog post notifications and even incorporating those messages with social media. The reporting features are phenomenal and it integrates nicely with shoppingcart systems. Its double opt-in policy makes it one of the very top rated services for email delivery and open rates.

Dear Danielle: What List Management System Do You Recommend

Dear Danielle:

I have enjoyed learning about becoming a better administrative support business owner through your newsletter and forms. My question now is I have a client that wants me to manage his membership database and newsletter formatting and sending. Is there a system that you have used or recommend for this? His database contains over 800 email addresses and names and is done as an excel spreadsheet. His newsletter content is coming from another source and it is expected that I manage that. Any Hints? Recommendations? Thanks –BD

I’d need a bit more information about the context of his membership database to share any thoughts there (e.g., who is added and how and when, and what are his objectives for collecting and using the information?), but as far as ezines, I always encourage clients to go with a list management, autoresponder and distribution tool such as Aweber.

Managing ezine subscribers via an excel spreadsheet is so inefficient and archaic.

Tools like Aweber not only automate the function of opting in subscribers, it provides the tools to create ezine templates, schedule them ahead of time for publication, utilize autoresponder capabilities, allow subscribers to manage their own subscriptions and the client to leverage and maximize their networking and marketing to a greater, more consistent degree.

With Aweber you can use one of the many basic ezine templates they provide for free, modify one of their templates or upload your own ezine format in HTML. It’s super flexible and easy to use.

You can also upload as many issues ahead of time as you wish and set each of them to publish automatically according to whatever dates you have indicated.

The broadcast messaging allows you schedule ezines or any other kind of one-off communications you wish to go out to your lists. And you can have as many lists as you wish: one for your ezine subscribers, one for your members, one for teleseminar registrations, etc.

The autoresponders are another great tool you get with Aweber. With autoresponders, you can set up a series of follow-up communications to go out automatically in sequential time intervals rather than specific dates.

For example, some people use autoresponders to offer e-courses. Subscribers who are interested will opt-in to the list and the autoresponders will issue the first lesson, then the second lesson 7 days after that (or however many days interval you indicate), and so on.

Aweber’s tracking, reporting and analysis tools are incredible, and it’s got the highest whitelist ratings and best delivery rates of all the other services.

So you see, simply storing names and contact info in a spreadsheet really doesn’t do much for you. With an autoresponder/list management service such as Aweber, not only are you streamlining all the work and processes that go into list building, but also automating and making dynamic use of the information and actually putting it into action. I would definitely encourage your client in that direction.

Aweber will allow him to import an existing list, but it must be washed clean first of any obsolete email addresses and the subscribers will have to confirm their desire to opt-in again.

Moving to any new system like that he can expect to lose some of the people on his current list (some experts say the rule of thumb is about 50%) so it’s not entirely painless.

However, you want to help him understand that communicating or trying to maintain a relationship with folks who aren’t interested in the first place isn’t effort that is well-placed.

Aweber will help him build his list back up and what’s better is that he’ll be gaining people who really do have an interest and want to hear from him (as opposed to continuing to send out messages to people he’s merely collected business cards from who may not have any interest in his business or hearing from him).