Archive for the ‘A Message for Clients’ Category

Yes, You CAN Write Articles to Market Your Business

Yes, You CAN Write Articles to Market Your Business

How do you think you will get prospects into your pipeline if they don’t know you’re out there?

Article marketing is one of the simplest and least expensive methods for marketing and promoting your business (often costing nothing but your time).

It’s one of the most effective ways to drive traffic to your website and improve your SEO (search engine optimization) at the same time.

Yet business owners come up with all kinds of reasons to avoid article marketing.

In this article, I’m answering all your objections. No negative self-talk allowed. You CAN do this!

Objection #1: I don’t think I’m a good enough writer.

No one is asking you to be Hemingway. In fact, some of the best articles out there are those that are down-to-earth and from the heart.

All you have to do is be yourself, write conversationally (like you would in real life) to your target market on a subject they care about or a problem or question they want advice on.

Objection #2: I don’t have anything interesting or of value to say (I’m no expert).

You’re a human being, aren’t you?

Unless you are a mannequin, you have thoughts. You have opinions. You have experiences. There are things you are passionate about.

Not to mention, you’re a business owner with some skill and knowledge in your field or else you wouldn’t have gone into business, right?

You have something to offer and that is yourself.

It doesn’t matter that the topic may have been covered a million times before.

No one else can write from your perspective, in your voice, with your personality and your unique insight.

Your right clients need to hear you so they can get to know, like and trust you.

Objection #3: I don’t have enough time; I’m too busy with clients.

That’s great that you have clients. But clients aren’t necessarily permanent fixtures in your business. They move on for all kinds of reasons.

Sometimes, it’s you who outgrows them.

Even if you have more business than you can handle at the moment, it’s always a smart idea to maintain your marketing presence to keep those prospects flowing into your pipeline.

One article a month is completely doable even for the most time-strapped entrepreneur.

Objection #4: I don’t have enough time; I’m too busy trying to get clients.

That’s exactly what article marketing will help you do, silly. 😉

Article marketing is a way to drive traffic to your website, which is what you want prospects to do.

Articles help increase your expert status in the eyes of would-be clients; they see you as an authority in your field.

Articles give them a chance to get to know you, which is what establishes rapport and gains their trust and confidence in you.

Articles also lend to the laws of attraction and intention: your right clients will be drawn to you and want to learn more about how you can help them by clicking through to your website.

Objection #5: I don’t know what to write about.

Here’s my own simple technique: Imagine you’re at a networking function. You’re talking shop with the business owner next to you, getting to know each other.

The business owner, now knowing that you are in the ___ business, asks you about ___.

Your answer to their question is your article!

It really is that simple. So go to those business get-togethers. Write down the questions that current and prospective clients ask you. These are the topics for your next articles.

What to Do Next with Your Articles

  • Post them to your blog.
  • Publish them in your ezine.
  • Post them on LinkedIn.
  • Post links to them on your social media accounts.
  • Shop them around to the professional publications of your target market.
  • Identify the popular expert blogs of your target market and ask to them to guest-post your article.
  • If a particular article topic proves to be especially popular (i.e., gets a lot of feedback and/or comments), expand it into a white paper or guide for your target market that you can use a free or sign-up give-away.

© Copyright by Danielle Keister for the Administrative Consultants Association. You are granted permission to republish this article only if used without alteration in its entirety with this copyright notice, title, article content, resource, and links left intact.

Dear Danielle: Do You Subcontract Your Work to Others?

A prospective client recently contacted me and asked a good question. Here’s how I responded:

Dear Danielle:

If we work together, will you be outsourcing any of my work? Do you subcontract to other Administrative Consultants? —LA

Just as clients shouldn’t be doing everything themselves in their business, neither should Administrative Consultants. We are business owners/solopreneurs just as our clients are.

However, I know why you are asking.

There is a trend lately where a certain segment of people (often those with no experience or expertise themselves) starting businesses in our industry where all they are doing is farming the work out to third parties.

That is not administrative support. It’s an attempt to exploit an industry and mine it for whatever money they can get any way they can.

That is most definitely NOT what we as Administrative Consultants are in business to do.

There’s no personal one-on-one dynamic involved in working like that, which is precisely what defines ongoing administrative support: that deeply collaborative, personal relationship.

There are all kinds of pitfalls when working with a company that treats the work transactionally like that. I hear about them all the time from clients and from colleagues who are being farmed out or taking on subcontracted work.

The chief complaints I hear are that clients don’t like having their work sent out to people they don’t know. (If they wanted to hire someone else, they would have done that in the first place).

They frequently complain of problems with consistency in service and poor work quality in these arrangements as well.

And for the colleagues working for these companies, they simply don’t make much money and often have to deal with issues of late or non-payment.

It sounds like you have encountered your own negative experiences with that type of arrangement as well.

My business model is not one where I do the marketing and then spread out and rely on non-employees to do the work.

I am the craftsman in my business. When clients hire me, it’s my brain and my skills and my expertise they get.

That said, I do have my own small panel of long-time support administrators who help me in my business.

I have this help not only so that I can create the same kind of smooth-running business and life of freedom that clients are seeking to create themselves, but also, ultimately, because it allows me to provide my clients with vastly superior support and attention.

It does my neither me nor my clients any good whatsoever if I’m frazzled, overworked and spread too thin from trying to do everything all by myself.

But here’s the difference:

My relationship with clients is never outsourced.

When clients hire me, it’s me they work with directly.

Mainly, my panel of support help me with things related to the running of my business.

There are also some instances when I might delegate certain tasks or non-critical, non-confidential, non-sensitive parts of my work. However, my responsibility and control over the proper completion, quality and accuracy of the work is never abdicated or outsourced.

I don’t farm out or subcontract anything to any stable of third parties I may or may not know well (which is what happens in those subcontracting farms, often to other countries that are rife with identify thieves and credit card hackers).

I only work with my small, consistent, long-time support administrators who are colleagues I’ve known and worked with for many years.

In answer to your question, No (emphatically), I never subcontract your work. Your business, information and trust is too important to me to ever betray that.

What I do have is my own Administrative Consultant whom I monthly retainer for a body of support in the same way you retain me. Huge difference.

If there’s something additionally a client needs that is outside the scope of administrative support (e.g., they need a bookkeeper or a web designer, etc.), I can refer them or help them find the proper professional whom they can hire directly.

If a one-on-one partnering solution is what you are seeking, there is no place for a middleman in the equation.

How to Follow Your Own Act

One of the attorneys I’ve worked with over the years is a wonderful fellow.

Family man. Very personable. Knows his stuff. Gets done what he’s hired to get done. A real credit to his profession.

So what was always so disconcerting after he’d finish a matter for me was this utterly abrupt end to our communication.

And I mean A-brupt. Every time.

It’s crazy, because whenever I’d contact him again on something new, we’d pick up as if we’d just spoken yesterday.

Yet, at the end of each project, I couldn’t help feel as if I’d done something wrong.

Was I a horrible client? I don’t tend to think so because being an independent service provider myself, I’m always very conscious about how I treat other service professionals.

I know what I don’t care for in clients and I make sure I am the kind of client I would want for myself.

I clearly communicated my needs, made sure I understood what to expect and I always paid on time (and as you know, attorneys are not inexpensive).

But I’d never get so much as a thank you for my payment.

All communication would just end completely until the next time I had need to call on him.

And then it would be, “Hey, Danielle! How’s it going?” as it nothing was amiss and we were long-lost buddies.

So I got to thinking:

  • How many of you business owners out there are failing in your end game?
  • What are you doing to nurture your relationships?
  • Are you making sure clients and customers feel welcome to contact you again?
  • How are you helping them in between services?

In answer to these questions, here’s a list I drew up that I think will be very helpful to you if you are neglecting your all-important follow-up act. Clients want to know you like and appreciate them — before, during and after your interactions.

1. Thank your customers and clients. It seems simple enough, right? I mean, it’s just good manners. But as I shared in my story above, sometimes it’s the most obvious things that fall through the cracks. So be sure and thank your clients and customers. And I mean something beyond simply typing a line on your invoice template. Automate it or delegate it if you have to, but do go to the extra effort to thank people in a more deliberate way for their business at the conclusion of your interactions. Each and every time.

2. Ask them what’s next. Find out what projects or goals they’re thinking about currently or that are on the horizon. Not only is this good relationship-building, but it’s also a great way to find out where there are more opportunities to business together.

3. Be a knowledge center and resource. When you make the effort to know a bit more about your clients and target market, and where their interests are, you can pass on information that you think will be useful and of interest to them. You can do this individually and/or use the information to come up with relevant topics for your blog and/or ezine. “The list is the thing!” as they say, and I can’t stress enough how perfect an ezine and blog are for this task. As long as you are providing content that is of value to your clients/target market, this is a fantastic way to keep in touch, maintain connection and rapport, and create your own marketing pipeline. While you’re delivering all this great, helpful information to subscribers, it also gives you a platform to keep them informed about the goings-on in your business and remind them about services you provide that they might not know or remember (hint: refer back to #2).

4. Invite them into your networks. Hey, you’re not the only one looking to make connections. Inviting your clients and customers into your social/business networks is a nice gesture, gives them opportunities to make new contacts, and keeps them in your pipeline as well. They might even extend the favor back.

5. Be a referral source. Know what your customers do. Ask your clients what makes a good referral for them. And then spread the word. One good turn tends to result in another.

6. Get their feedback. Clients appreciate the opportunity to be heard. It shows them you care. Of course you want to know what you’re doing a good job, but don’t be afraid to look in the mirror if clients point out areas where you can stand to improve. This is pure gold to your business and you should be grateful for having those blindspots illuminated. Let them know how much their input means to you and that it will be used to make improvements whenever, wherever needed.

7. Let clients know how to refer business to you. Clients are people and most people like to help others. Clients who love their service providers enjoy spreading the word on their behalf. Tell them what makes a great referral for you and exactly who you are looking to work with. The more clear and specific you are, the easier you make it for them to send others your way and the more frequently they will do so.

RESOURCE: If you’re looking for a fantastic, comprehensive feedback form that can be adapted to any business, get our Client Feedback Form the ACA Success Store.

© Copyright by Danielle Keister for the Administrative Consultants Association. You are granted permission to republish this article only if used without alteration in its entirety with this copyright notice, title, article content, resource, and links left intact.

Put It on Autopilot

So much to do, so little time to do it. That’s business, right?

We could work 24 hours a day if we let ourselves. There’s always something else to do.

What if you’re looking to see more of life beyond your desk and computer screen, though?

It’s time, then, to automate and streamline a few things…

  1. Use your calendar. Schedule all that can be scheduled. Don’t take meetings on the fly. Follow a basic routine and honor the boundaries you’ve set for your time such as stepping away from the business and into family time at a certain point in the day. It’s much easier to prioritize your work (and your life) when you’ve got control over what’s on your plate.
  2. Organize incoming emails. Utilize whatever tools are provided by your email client to the fullest. If you use Outlook, make use of flags and rules. You can set things up so that emails go straight into particular folders. It’s much easier (and less overwhelming) to sort through and prioritize messages when they’re already organized for you.
  3. Automate your bills. If you have recurring bills each month, set them up on autopay. Whenever possible, pay annually—you may even save a chunk of change that way as well. For other bills, take advantage of the ease and convenience of online Bill Pay, which comes with most checking accounts these days. It will save you the steps and cost of writing checks, addressing envelopes and paying for stamps.
  4. Use an RSS reader. Blog-reading is a great way to expand your business knowledge and keep up with your target market and industry info (not to mention a nice distraction when you need a mental break now and then). But it can also easily turn into a full-time job trying to keep up with all of them. Instead, use an RSS reader to organize all of your blog reading (my favorite is NewsBlur). You can create categories or sort blogs by importance. Tip: Schedule your blog reading into your routine so that you don’t miss a thing, but aren’t being wasteful with your time and energy reserves.
  5. Set your listserv subscriptions to digest mode. Instead of a constant incoming stream of (often irrelevant) messages that you have to spend time deleting, elect digest mode instead. You’ll save time and the threads will come to you already organized. You can then click on just those conversations you’re interested and ignore the rest.
  6. Use a tickler file. This is a system where you have 31 folders representing all the possible days in a month. This is a great way to organize to-do’s and clear paper clutter from your desk. This will free your mind from worrying about anything that isn’t in that particular day’s folder. Weren’t able to take care of something that day? No problem; simply move it forward to the next appropriate day’s folder. TIP: You can do this in your email client as well. Simply set up folders for each day of the week and move messages and to-dos around accordingly.

© Copyright 2009 by Danielle Keister for the Administrative Consultants Association. You are granted permission to republish this article only if used without alteration in its entirety with this copyright notice, title, article content, resource, and links intact.

Rant: I’m Not Your Employee

Just saw some idiotic tweet on Twitter. Nothing irritates me more than reading any variation of the ridiculous phrase “…manage your Virtual Assistant…”

Exxxxcuuuuuuuuuuse me?!

Virtual Assistants are not “managed.” A Virtual Assistant is not an employee. Do clients “manage” their attorney? Their accountant? Their doctor? Their mechanic? Their plumber?

Why on earth do they have this insulting notion that they are going to manage us?

Why? Because Virtual Assistants themselves insist on allowing themselves to be led around by the nose by clients like a bunch of schmucks.

They don’t have the balls to come out and say “no” to clients, to say no to being “managed;” to correct clients when it’s clear they don’t have the proper understanding of the nature of the relationship.

They’re so freaking afraid of losing the client. What hostages! I can’t imagine living life like that.

It’s both sad and maddening at the same time.

To Would-Be Clients: I run my own business, thank you very much. I am not your employee. I am your Administrative Consultant. You’re not going to manage me anymore than I am going to manage you. I expect you to talk to me and about me with the same professional respect you would have for any other kind of professional you expect to help you in business. Otherwise, we have no business together.

Why You Just Gotta Pick the RIGHT Clients

Nothing good ever comes from taking on any ol’ client.

You’re not Walmart and this isn’t cookie-cutter work you do.

This is a personal one-on-one relationship as unique as you and each individual client.

Fit is going to be absolutely vital for it to be successful, enjoyable,profitable and of mutual value and benefit to you and the client.

Client’s who don’t “get it” are going to be painful to work with at best and a nightmare at worst.

I recently had a conversation with a business owner who stated she had learned in a internet marketer training that those of us in this industry must be managed and treated like employees.

I stopped her right there and asked her how she would feel if her clients spoke about her in those terms.

And of course she wouldn’t like that at all. It’s an absolutely insulting idea.

I further educated her that beyond professional respect and having the right attitude, for legal reasons it was of vital importance she understand that we are business owners and business owners are NOT managed or supervised in any way, shape or form — or else they are employees. And they can get themselves in a whole lot of expensive legal hot water working with missclassified employees. 😉

If you have a client who is nodding their head “yes,” but all indications are that they really don’t understand the nature of your relationship (i.e., business-to-business) no matter how well you have tried to educate them, and they persist in treating you like an employee, tell them “thanks, but no thanks.”

That kind of relationship will never work between two businesses.

You are eventually going to resent being treated like an underling and not being given professional courtesy and respect as a fellow business owner.

And ill-fitting clients can do a great deal of damage to your reputation when they aren’t happy, even if they are the ones in the wrong or don’t get it.

To clients, I say this… if you’re working with someone you feel you must manage and treat like an employee, there’s one of two things going on:

a) You’re a control freak who needs an employee, not an Administrative Consultant; or

b) You’re working with the wrong person.

Administrative Consultants are independent business owners. They aren’t your employees. They aren’t your “virtual staff.” They aren’t part of your “team.”

If they aren’t operating to a professional standard and can’t manage their own business and workload in a reasonably responsive and/or skillful manner, I really recommend you terminate your relationship with them and find someone else.

To Administrative Consultants, I want to remind you to lead your own show.

Don’t let clients dictate how your business is run or what your policies and processes are.

If your standard is to provide clients with a one-hour, weekly telephone meeting, stick with that. Don’t make exceptions.

You established your policies so that you could run both profitably and productively while being able to serve ALL your clients to an equally fair, consistent and dependable standard.

If that means saying “no” to clients when they want to call you every day (because you’ve set up a very intentioned work schedule and need the uninterrupted concentration)…

If that means saying “no” to clients when they want you to sit on a shared screen access as they talk to themselves and go through their inbox (because that is NOT a good use of your time)…

If that means saying “no” to clients who want you to “report” to them on a daily basis and/or turn in timesheets to them (you’re not their employee and this is an inappropriate request and expectation)…

So be it!

Take the lead in your own business!

You explain to clients how things work and what your processes are in your business, not the other way around.

That said, none of this is to punish clients.

You have standards, policies and processes intentionally and methodically set up in your business because they are what will enable you to run and deliver a professional service.

By saying “no” to things that don’t serve your business, what you are saying “yes” to in the process are great operating conditions that will allow you to provide superior service to all your clients – consistently, fairly, professionally and profitably.

It doesn’t serve anyone to allow your standards and processes to be stepped over and your time unproductively frittered away.

It’s a disservice to the business because it makes the operation unprofitable.

It’s a disservice to your other clients who aren’t making inappropriate demands and deserve your equal time and attention.

It’s a disservice to you because it will inhibit your ability to work with more clients and make more money.

And ultimately it doesn’t serve that client because you are establishing unrealistic expectations that you won’t be able to sustain and simply don’t work in the long-term big-picture.

Clients Who Want to Take ShortCuts with Your Processes

I had a business owner contact me through my consultation request form last week.

She didn’t want a consultation, however. Instead, she gave me a laundry list of questions she wanted answered via email, indicating she “didn’t have time” to go through my telephone consultation process.

I had news for this client. If you don’t have time for my processes, I don’t have time for you as a client.

Of course, I didn’t put it quite like that. I’m actually not accepting new clients right now, but before referring her to our directory, I explained to her the purpose and necessity for consultations.

No good generally comes from allowing prospective clients to take shortcuts with your processes.

First, as a business, you have processes and systems in place for a reason:  to help you find your right, ideal clients, and to operate your business in the most sustainable, profitable way possible.

That is to the client’s benefit, as well as yours. It’s a model and standard that has quality and integrity at its core.

But even more importantly, allowing clients to sidestep your important and well-purposed processes is a bad precedent to set in the relationship.

It tells the prospective client that your standards and processes are unimportant and to be disregarded.

This instills disrespect, and clients who try to shortcut everything tend end up being non-participants in the relationship who don’t do their equal part in the back-and-forth/give-and-take dynamic that is vital and necessary to your work together.

Clients need to do their homework and research; it is going to take time. Finding the right administrative partner is an investment.

They should be reading your website fully in order to determine if the next step is to talk with you, and if they are going to be worthwhile client candidates, they need to respect your processes. That is the first test of what they’re going to be like to work with.

If they don’t like that, they need to take a hike. Rushing or sidestepping the process doesn’t do them or you any good.

Of course, your job is to make sure your website has lots of relevant, substantive information to help them make that decision.

But it’s all just gonna take what it’s gonna take. And that’s as it should be.

Save your time, energy and consideration only for those clients who show they’ve done the necessary legwork, are happy to go through your processes, and who best demonstrate they are a fit.

Dear Danielle: What Is My Guarantee?

Dear Danielle:

I am interested in hiring an Administrative Consultant. My ideas are getting clearer, but I still haven’t completely thought through how it would work. I need to know that I can trust someone enough to give them access to my personal information and count on them to be reliable and competent enough to assign projects. My identity and reputation are at risk. What kind of references or assurances can I ask a candidate for? What can I do to safeguard myself if I do hire someone? –KP

For a relationship with an administrative support partner to work, you must first understand that this is a business-to-business relationship. I wasn’t sure from some of the terminology you used that you understood that so I feel it’s important to clarify this.

As far as know how it works, that’s the beauty of working with professionals who are in business for themselves. You don’t have to figure out how it works. That’s not your burden to shoulder. They will lead that process for you.

As business owners (not employees), we each have our own systems and processes for getting thing started with a new client.

One of the first things we do with any prospective client is have a conversation with you (i.e., consultation) where we ask you questions to learn more about you, your business and your challenges and goals in growing your business.

From there we make our support plan recommendations and together decide where the best place is to start supporting you.

If we decide to begin working together, we then give you the information you need to know about how our business works and what our policies and procedures are for communicating and submitting work requests.

As you consult with people in our industry to find the one who is right for you, they will explain how these things work in their own particular business, and how they can help you get started with their service.

As far as what assurances or guarantees you can expect, much of that is going to depend on how you go about your selection process.

Each person is an independent business owner. That means, you are going to need to do your homework, review websites and then talk with those who pique your interest and present themselves as the best qualified to meet your needs and the best match in terms of personality and chemistry.

None of us ever has any foolproof, 100% guarantee that we won’t have any problems with a service provider we select.

As consumers, all any of us can do is try to make the most educated choice based on value, quality, competence and fit.

That requires us to do our homework. Beyond that, there simply will need to be a minimum level of trust extended or else there is no basis for the business relationship.

Of course, I don’t advise any client to hand over vital, secure personal or business information right off the bat.

Keep in mind that this is an ongoing, collaborative relationship. As you continue to work together, your relationship and trust level evolves. If at some point it makes sense to give your administrative support partner access to certain security information in order to conduct work on your behalf, that’s something you can decide at any point along the way.

To help you select a qualified, competent and professional Administrative Consultant, I wrote a guide to help business owners know what to look for and why: How to Choose an Administrative Consultant

Grateful for Client Who Pay on Time

“Payday” is coming up for me on the 25th and I am reminded how grateful I am for wonderful clients who pay on time.

I am super-picky about who I work with.

Long experience and tough lessons learned (I’ve been in this business since 1997) have taught me that I absolutely can not afford to work with anyone who is a drain on my time, my energy or my spirit.

After years of refining and streamlining my business and gaining more and more clarity about who I work with best, who I like working with, and who is profitable for me to work with, I now have a client roster of wonderful folks who appreciate my work and are a pleasure to work with.

One of the benefits of those relationships is that I am never paid late. Part of that has to do with the standards and policies I’ve put in place in my business.

I work on monthly retainer where clients pay in advance for a monthly plan of administrative support customized for them. And I have all of my retainer clients on auto-pay so all I have to do is run their credit cards on the 25th of each month and I’m paid.

No late payments. No waiting around for checks. No chasing after my money and forgetful clients.

It’s a convenience for my clients as well and eliminates one less step they have to keep track of.

The other part is simply that I work with people who value our relationship and what my work brings to them and their business.

I am so grateful to all of my clients, who honor me with their business and confidence!

How to Properly Educate Potential Clients About What We Do

An attorney was relating that he was a solo with no employees and was finding himself spending an inordinate amount of time on administration and paralegal-type work.

He was aware of our industry and wanted more information to explore that route. However, he had a few misunderstandings about what we do (e.g., he thought he wanted someone local who could run work-related errands around town), so I spoke up to better educate him and nip any misconceptions in the bud.

I thought I would share my response with you all here as well.

(Notice that I specifically emphasize terms like “independent professional,” “business owner,” “administrative expertise” for example. This helps convey the proper nature of the business-to-business relationship.)

***

Hello Solo Attorney,

I’m so glad you’ve asked about how to get the administrative help you need in your practice.

A few of the reasons business owners hire an Administrative Consultant include:

  1. They don’t have room/space/equipment for in-house staff
  2. They prefer working alone and don’t want another person in their “space”
  3. They aren’t a large enough business that they have the kind of workload to justify the expense (and administrative hassles) of in-house staff, much less attract the interest of anyone qualified.

That said, you have to understand that we are not employees.

Administrative Consultants are independent professional — exactly like yourself — who are in the business of administrative support. Many of them who have paralegal and legal secretary training and experience specifically cater their support to attorneys.

Knowing that you are are hiring a service and not an employee, it’s also important to understand that there are going to be some differences in how you work together and what work they can support you with.

In the same way that you are in the business of practicing law, Administrative Consultants are in the business of administrative support. They don’t “run errands” or things of that nature. You’ll want to contact a concierge service for that. A local college student or paid intern would also fit the bill.

We Administrative Consultants, on the other hand, are in the business of taking on many of your administrative burdens and supporting you administratively in certain areas of your business.

They do the administrative work that would normally take your time, energy and attention away from the real work — the practice of law — that makes you money.

The great thing about Administrative Consultants is that you are getting a higher caliber of administrative knowledge, expertise and service than you would generally find in a temp or college student.

My association’s industry surveys indicate that the majority of those in our profession have at least 20 years real-world experience and training before going into business for themselves.

(But you will need to be discerning and do your homework because in the age of the internet, anyone can slap up a shingle even if they have little or no skills or qualifications to do so.)

Working together virtually is inherently more efficient and cost-effective. There is a huge amount of technology available that makes it a breeze to work together virtually, and Administrative consultants are experts when it comes to this. These are our tools of the trade after all and how we run our businesses.

You also don’t need to have a huge amount of work for an Administrative Consultant to be interested in working with you like you would with other support options. We typically work with clients in commitments of 10 –30 hours per month.

Plus, you are getting someone who is actually IN business, which means they’re interest is in sticking around and supporting you for the long-haul, not here today, gone tomorrow.

You can’t make a real investment in students or freelancers or work-at-home types who are just looking for side income because there’s no real business commitment on their part. The minute their life/interests/priorities/circumstances change, they are gone or become unreliable.

Administrative Consultants understand your work and business is important. It’s important to us as well.

Besides being in this business myself for over 10 years, I also run a professional association for Administrative Consultants. Anyone who is interested in finding qualified professionals to help support you administratively can check our Administrative Consultant Directory.

To help you know what to look for in a qualified Administrative Consultant and how to find the right one, be sure to also check our the ACA Client Guide.