You Don’t Get Clients by Sending Them PMs; Here Is What to Do Instead

You Don't Get Clients by Sending Them PMs; Here Is What to Do Instead

You don’t get clients by mass-messaging people who don’t know you.

You’re going to waste a lot of time and energy (and annoy a lot of people) that way.

There are far more effective methods that will have people come to you of their own accord and interest.

In the professional services business, it’s not about soliciting strangers and indiscriminate cold-calling.

In our business—the administrative support business—the name of the game is trust and credibility.

And that is established through relationship-building and nurturing the know-like-and-trust factor: allowing a group of people to get to know you and come to you after becoming interested in how you might be able to help them.

When I was having this conversation on LinkedIn, someone asked me:

“I was just thinking about this today! I want to let everyone know about me venturing out on my own, but I don’t want to annoy people either. I thought about sending out an email with some very brief information and then asking them if I can send them more information. Is this a good approach or would you advise a different way?”

This falls in the same category of soliciting people that you don’t know are even interested. It’s a waste of your time, money and effort when 99.99% of these people are just going to toss your letter in the round file.

Instead, I have a Business Letter of Introduction that does this job in the right way so it doesn’t look like you are desperate and begging for business, which turns people off. This letter comes as a free bonus with my Administrative Support Business Set-Up Success Kit (Set-01 in the ACA Success Store).

Beyond that, here are some basic steps to make getting clients faster and easier (and this is where I would have you focus your time and efforts more productively for more fruitful results):

  1. Choose a target market. A target market is simply a field/industry/profession that you cater your administrative support to.
  2. Learn about your target market inside out as much as you can. When you know your market intimately, you can better and more easily identify their problems and pains and cater your solutions accordingly.
  3. Get out there and interact with the people in your target market, online and off! When you have a target market, it also makes it vastly easier to figure out where to find them.
  4. In all of your marketing communications and networking conversations, direct everyone to your website. This is the vital link that educates your site visitors about what you do, who you do it for and how you help and moves those who are actually interested further in the process so that you are wasting your time willy nilly on every Tom, Dick or Harry who isn’t going to ever be a client.
  5. Make sure there is a lead capture system on every page of your website. What this means in simple terms is give your site visitors a gift in exchange for their email address. It could be a free how-to guide, a free report, some free DIY training, a form or e-book, you name it. It just has to be highly compelling and of value and interest to your target market (which is another reason to have a target market: it’s easier to identify what will be of great, specific interest to them.). This is so you can get them on your mailing list and continue to keep in touch with them and nurture the relationship. This is where an autoresponder/list management service like Aweber comes in; it automates this process and allows you to send out personalized messages to thousands of subscribers all at once.
  6. Keep in touch with your subscriber list of client prospects on a regular weekly basis. Consistency is critical here. If you are irregular or there is too much time between communications, they’ll forget who you are and why they are hearing from you. You want to allow people to get to know you so this frequency is very important in keeping those on your mailing list subscribed and interested.

What next? The best place to start is to get my free guide on How to Choose Your Target Market.

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